Privacy Policy
Last updated: January 2025
1. Introduction
Fitness Foundation Pros ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide, including:
- Name and contact information (email, phone number, address)
- Health and fitness information
- Payment and billing information
- Emergency contact details
- Photos and videos (with your consent)
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser information
- Device information and operating system
- Website usage data and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Provide and improve our fitness services
- Communicate with you about appointments and programs
- Process payments and manage billing
- Ensure your safety during training sessions
- Send marketing communications (with your consent)
- Comply with legal obligations
- Analyze and improve our website and services
4. Legal Basis for Processing (GDPR)
We process your personal data based on:
- Consent: When you freely give specific consent
- Contract: To perform our services under our agreement
- Legitimate Interest: For business operations and improvements
- Legal Obligation: To comply with applicable laws
- Vital Interest: To protect your health and safety
5. Information Sharing and Disclosure
We may share your information with:
- Service Providers: Third parties who assist in our operations
- Healthcare Professionals: When necessary for your safety (with consent)
- Legal Authorities: When required by law or to protect rights
- Business Transfers: In case of merger, sale, or acquisition
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
6. Your Rights (GDPR and Privacy)
You have the right to:
- Access: Request copies of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data
- Restriction: Limit how we process your data
- Data Portability: Receive your data in a portable format
- Object: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent at any time
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of sensitive data in transit and at rest
- Access controls and authentication procedures
- Regular security assessments and monitoring
- Staff training on data protection practices
- Secure data storage and backup procedures
8. Data Retention
We retain your personal information only as long as necessary for:
- Providing our services to you
- Complying with legal obligations
- Resolving disputes and enforcing agreements
- Health and safety record-keeping requirements
Typically, we retain client records for 7 years after the end of our relationship.
9. International Data Transfers
If we transfer your data outside your country of residence, we ensure appropriate safeguards are in place, including:
- Adequacy decisions by relevant authorities
- Standard contractual clauses
- Binding corporate rules
- Your explicit consent
10. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of material changes by:
- Posting the updated policy on our website
- Sending you an email notification
- Providing notice during your next visit
13. Contact Information
For questions about this Privacy Policy or to exercise your rights, contact us:
Fitness Foundation Pros
Data Protection Officer
Email: [email protected]
Phone: +1-555-FIT-PROS
Address: [Physical Address]
EU Representative (if applicable)
If you are in the European Union, you may also contact our EU representative at: [EU Representative Contact Information]
14. Supervisory Authority
If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with your local data protection supervisory authority.
This Privacy Policy is designed to comply with GDPR, CCPA, and other applicable privacy regulations. By using our services, you acknowledge that you have read and understood this policy.